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Report a concern

Please submit your complaint or concern in writing to our office:

Chief Risk officer
6 Bevis Marks
London EC3A 7BA
United Kingdom

Please include the following:

  • Clear description of the complaint or concern
  • Your name and full address, telephone number and possibly your e-mail address
  • Your PIDG contact
  • Copies of any related or relevant information.

Alternatively, you can submit this via the enquiry form on the Contact Us page.

Download our Complaints Policy and Procedures:
Complaints Policy and Procedures|599 KB