Report a concern
Please submit your complaint or concern in writing to our office:
Chief Risk officer
6 Bevis Marks
London EC3A 7BA
Please include the following:
- Clear description of the complaint or concern
- Your name and full address, telephone number and possibly your e-mail address
- Your PIDG contact
- Copies of any related or relevant information.
Alternatively, you can submit this via the enquiry form on the Contact Us page.
Download our Complaints Policy and Procedures:
Complaints Policy and Procedures|599 KB